Privacy Policy

1. Introduction

The LAB – Glendale DBA Learn Adapt Build ("The LAB", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and communication programs, including SMS messaging, email communications, appointment reminders, and website analytics tools.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you submit forms, request services, or schedule appointments, we may collect:

• Name
• Email address
• Phone number
• Mailing address

Communication Information

If you opt in to SMS or email communications, we collect:

• Messaging preferences
• SMS opt-in consent records
• SMS opt-out records

Usage and Device Information

We may collect technical information including:

• IP address
• Browser type
• Device type
• Pages visited
• Interaction data

3. How User Data Is Used

We use collected information to:

• Provide services and respond to inquiries
• Schedule and confirm appointments
• Send appointment reminders
• Send SMS and email communications when you have opted in
• Improve website performance and marketing effectiveness
• Maintain records of consent and opt-out requests
• Protect our systems from fraud or misuse

4. SMS Opt-In Details

By providing your phone number and submitting a form on our website, you consent to receive SMS messages from The LAB – Glendale DBA Learn Adapt Build.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Customer service messages
• Promotional or marketing messages

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message.

You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

5. Cookies and Tracking Practices

Our website uses cookies and tracking technologies to improve user experience and analyze website usage. These technologies may include:

• Cookies
• Analytics tools
• Tracking pixels

These tools help us understand how visitors interact with our website so we can improve our services. Users may control cookies through their browser settings.

6. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee complete security.

7. User Rights

Depending on applicable laws, users may have the right to:

• Request access to their personal information
• Request corrections to inaccurate information
• Request deletion of personal information
• Withdraw consent for communications

Requests may be submitted by contacting us using the information below.

8. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, SMS delivery providers, or analytics providers, is permitted only to perform services on our behalf.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Last Updated date.

11. Contact Information

Questions about these Terms can be sent to:

• The LAB The LAB – Glendale DBA Learn Adapt Build
• Address: 6760 W Deer Valley Rd
• Phone: (602) 848-2567
• Email: info@thelab.life